Confusion Regarding Billing Policy
We do not offer refunds for service periods. A client contracts with us for set period of time, be that monthly or quarterly. The client is entitled to hosting services for that contracted period of time, unless cancelled by us for violations of our policies or by client choosing. A client that cancels their hosting account previous to the end of their contracted term is not entitled to a refund for any unused portion of time. Cancelling service previous to the end of the term results in forfeiting funds paid for that term. This has always been our policy and has always been part of our terms of service and as such has been and must be agreed to during the signup process.
Our Terms of Service document has been updated in green to reflect this clarification.
