Positive Fusion

When invoices are generated for which there is no previous payment agreement or payment subscription, you may receive a subscription request email as a copy of the most recent invoice. Do not ignore this email, we will suspend services if we do not receive prompt payment. We generally make several email attempts to contact you prior to account suspension, but by the time a second invoice is generated and we still have not received payment we must suspend the account. We allow 10 days for payment to be made after the invoice is generated before it is considered late.

This is a general status alert. There has been a minor and correctable problem with backup processing. The majority of websites were not backed up this morning as usual. Backups from yesterday morning were retained as well as the normal weekly and monthly backups. Website backup on a daily basis will continue normally 5 May.