Positive Fusion

The scheduled maintenance began at 10AM EDT and was completed at 10:05 EDT without complication. We are now able to reboot the webserver remotely if necessary. Total downtime for this scheduled maintenance was approximately less than five minutes.

We rebooted the webserver to make it available to process requests. We apologize for any inconvenience this may have caused. Service is now returned to normal. Thank you for your patience.

The webserver is experiencing high CPU load and thus certain services are being affected negatively. We are working to resolve this situation as quickly as possible. Web pages do appear to be loading as normal; however CPanel & SSH access is not available.

Maintenance scheduled for today has been rescheduled for Tuesday, 28 September. The window has been adjusted to between 8AM EDT and 4PM EDT.

The datacentre will be installing remote reboot switches on servers Friday 24th September between 8AM and 8PM. This is the maintenance window, the actual process is estimated to take less than twenty minutes and will occur sometime during this window. We have no control over when the maintenance will occur during this window.

During the estimated period of twenty minutes all services provided will be unavailable. This means that the server will not be able to serve webpages for viewing or send and receive email.

The remote reboot switch will allow us to instantly reboot the webserver in the event there is an issue requiring us to restart the webserver. We will not need to wait for datacentre technicians to physically do this. While instances of problems so severe as to warrant a reboot are quite rare, this scheduled downtime will ultimately decrease downtime if such a situation would occur in the future.

We thank you for your patience and cooperation.