Positive Fusion

We are currently experiencing an unexplained loss of connectivity. As this issue does not appear to be correcting itself through the server’s internal process monitoring we have issued a reboot command. We expect this issue to be resolved shortly.

Approximately one hour ago there was a brief service outage ( less than ten minutes) due to an unauthorized attempt to copy and transfer an entire website through cPanel’s backend transfer mechanism. We prohibit access to cPanel’s backend transfer mechanism, however this attempt was made regardless, and during peak service times, and thus the server went into failure mode due to the extra-high load upon it.

This failure was related to the previous failures last week and should not occur again.

Effective immediately new installations of Movable Type are prohibited from being used on Positive Fusion.

Existing installations of Movable Type will have comments and trackback disabled until further notice. Usage of Movable Type’s commenting system is now a Resource Abuse Policy violation may result in suspension and termination of hosting account.

For the past three mornings there have been periodic service degradations and outages. We have pinpointed the cause of these issues and will be terminating the (repeat) offending account for resource abuse.

The prolonged down time was a result of human error combined with conflicting messages from the monitoring services. We are as yet unsure of the exact reason the server failed to respond; however all services are now back online and the webserver is functioning normally.