News & Updates

Customer Service / Support Limited

Monday, 22nd March, 2010 - 02:45

Due to a personal emergency customer service and support will be limited until further notice. While support issues will still be handled, the response to helpdesk tickets will take longer than usual and may not be as thorough as can typically be expected. Setting paid status to invoices may also be delayed, please disregard invoice reminders for the present time. Thank you for your patience.

Heavy Load Issue

Monday, 15th March, 2010 - 20:50

The server is currently under heavy load and is responding to requests slowly. We are working to correct the issue.

Service Fully Restored

Tuesday, 9th March, 2010 - 19:45

The load spike has abated and server load has now returned to its normally low level. This incident has provided useful data that will allow for continued server performance improvements. Thank you for your patience.

Heavy Load

Tuesday, 9th March, 2010 - 19:28

We’re once again experiencing a heavy traffic spike that has slowed page load times overall. This spike should be waning soon and service will be returning to normal.